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Refund Policy

Effective Date: June 29, 2026

1. Free Plan

ListingBrief AI offers 5 free generations with no credit card required, so you can try the Service before paying for anything. We encourage you to use your free generations to confirm the Service meets your needs before subscribing.

2. Subscriptions

Pro plans are recurring subscriptions billed through PayPal (monthly or yearly, depending on the plan you choose). You can cancel renewal at any time from your Account page. When you cancel, your plan stays active until the end of the billing period you have already paid for, and is not renewed after that. We do not provide automatic pro-rated cash refunds for the unused portion of a billing period — your continued access until the period ends is the value you have paid for.

3. EU/UK Right of Withdrawal (Digital Services)

If you are a consumer in the European Union or the United Kingdom, you normally have a 14-day right to withdraw from a purchase. ListingBrief AI is a digital service supplied immediately. By starting to use generations within the 14-day period, you expressly request immediate performance and acknowledge that you lose the right of withdrawal once the service has been fully supplied. If you have not used any paid generations during the 14-day period, you may request a full refund of your most recent subscription payment.

4. Duplicate, Failed, or Erroneous Charges

If you were charged in error — for example, a duplicate charge, a charge after a confirmed cancellation, or a charge for a service that did not function — contact us and we will investigate and refund any charge we confirm was made in error. Generations that fail for a technical reason on our side are automatically refunded to your account balance and do not consume your entitlement.

5. How to Request a Refund

Email billing@tiraisoft.com from the email address on your account, with the date and approximate amount of the charge and a short description of the issue. We aim to respond within 2 business days. You may also dispute a charge directly through PayPal under PayPal's Buyer Protection.

6. Changes to This Policy

We may update this Refund Policy from time to time. Material changes will be communicated by email or in-app notice and apply only to purchases made after the change takes effect.

7. Contact

Questions about refunds or billing? Email billing@tiraisoft.com or visit our Contact page.

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